QUALITY POLICY STATEMENT
Doulton Water Filters, located in Newcastle-under Lyme in Staffordshire, United Kingdom, designs and manufactures domestic 'point of use' drinking water filtration systems and elements. These products are sold world-wide under the respected Doulton® and British Berkefeld® brands. Our mission is to provide healthy, sustainable, great-tasting water..
The quality, performance and reliability of our products are paramount in maintaining our brand image. Therefore, we have implemented a Quality Management System which has been designed to reflect the requirements of EN ISO 9001:2015 and has been independently certified by Lucideon Limited.
This Quality Management System is regularly reviewed and audited by a UKAS approved third party certification body. This assures our customers that all products manufactured by Doulton Water Filters will be manufactured to a consistent specification and that its operating processes and procedures satisfy the requirements of an internationally recognised Quality Management System.
The Company has appointed a Quality Manager who is responsible for the development, operation and maintenance of this system, but the effective implementation of the Quality Policy requires the full co-operation of all employees. We commit to providing all employees with the appropriate training and Quality is deemed to be the responsibility of all personnel. It is a mandatory requirement that each employee of Doulton Water Filters operates within our processes and procedures and where possible contributes to the continual improvement of our Quality Management System.